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courtyard pool at night

Ask Away!

Frequently Asked Questions

Here’s What Travelers Want to Know

Burning question on your mind? We have the answer for you in a hot second. Like you might be curious if Shorebreak Fort Lauderdale Beach Resort offers guests beach access and we're happy to say we do. We even provide daily yoga classes on the beach if that's something you're into. Not your style? We also offer our guests complimentary beach chairs and bottled water so you can stay comfortable and hydrated on your well-deserved Fort Lauderdale beach getaway.


General

What is check in/check out time?

Check in is at 4pm and Check out is at 11am.

Has Kimpton updated their cleaning practices and amenities? 

We’ve enhanced our cleaning protocols to help ensure that our hotels, restaurants and bars continue to be safe welcoming spaces for everyone. Read more about Kimpton's Approach to Clean here. 

 

Can I earn rewards for stays at Kimpton Hotels?

Every time you stay at Kimpton, you’re now part of the extended IHG® family. As an IHG® One Rewards member, you can earn and redeem points in more ways than ever. Join Now.  

Is the hotel entirely non-smoking?

Yes, the hotel is non-smoking.

How much do you charge for high speed/wifi internet access?

IHG Rewards members receive complimentary wifi during every stay. If you prefer not to enroll in IHG Rewards when connecting to the internet, you may choose to pay the $38 daily amenity fee + tax, of which wifi is included. 

Do you offer room service? What are the hours?

Not currently.  You can order food to-go and take it back to your room.  

Do you charge a resort fee?

Yes. A daily charge of $38 + tax resort fee includes: 

  • Daily Yoga Classes
  • Two (2) Beach Chairs + Complimentary Bottled Water At The Beach
  • Two (2) Bottles Of Water Daily
  • 2 Hour Bike Rental
  • Boogie Boards Available
  • Full Service Pool Area With Towels
  • Kids Beach Toys
  • Complimentary Upgraded Wi-Fi Throughout

Do you have a fitness center? What kind of equipment does it have? What are the hours?

We have Treadmills, elliptical, universal gym & free weights.  You can visit the fitness center anytime, it is open 24 hours.

 

Do you have a pool?

We have two pools located at the hotel. One on the lobby level and coming soon, one on the 8th floor rooftop.

Do you have a business center?

We do not have a business center, however our concierge would be happy to assist with anything you need. 

Do you have a spa?

We do not have a spa, however, we welcome our guests to utilize the facilities and services at Heavenly Spa at The Westin Fort Lauderdale Beach Resort, located within walking distance of our property. Additional fees apply.

Reservations

Will your rooms allow rollaways/cribs/playards? Is there a charge?

Certainly! We allow cribs and playards at no additional charge.  We do not allow rollaway beds.

What is your cancellation/deposit policy?

Cancel 48 hours in advance with no penalty.  Within 48 hours, 1 nights room & tax will be charged.  Different restrictions may apply based on reservation terms. 

What is the minimum age requirement to check in to the room?

21 years old with valid government issued Identification. 

 

What age do kids stay for free?

Children age 12 and under stay free when sharing a room with parents or guardians.

Is my ID/passport required at check in?

Yes, a valid government issued photo ID is required at check in.

I booked on a website other than the hotel website and I need to make a change to my reservation. How do I do this?

If you made a reservation using a third-party website please contact your service provider directly to make modifications to your reservation.

Do you have connecting rooms?

We do offer connecting rooms based upon availability.

Do you have accessible rooms?

We offer accessible rooms as well as hearing accessible rooms. 

Accounting

I have questions about my bill. Who do I contact?

Please call the hotel directly at 954-908-7301

What forms of payment are accepted to pay for my room?

Credit cards, debit cards, bank transfer and cash with credit card guarantee are all options.

Restaurants

What are the hours of the restaurant/bar/lounge?

View La Fuga Hours HERE>

Pets

Are pets allowed? Are there restrictions for weight, height or types?

Yes.  We accept pets of all types, weights and heights. 

Do you have pet sitting or dog walking services?

 We do not offer pet sitting or dog walking services, but would be happy to recommend nearby services. 

Do you have pet free rooms for those with allergies?

Yes.  Ask for our Pet Concierge information. 

Transportation/Directions

How do I get to the hotel?

From Fort Lauderdale-Hollywood International Airport follow the exit to US-1. Continue on US-1 North. 

Take a right on SE 17th St to Sebastian Street. 

Turn left on Sebastian St to Birch Rd.

Turn right onto Birch Rd to Riomar St. 

Turn left onto Riomar. 

Shorebreak Fort Lauderdale is on the corner of Birch and Riomar.

Do you offer free shuttle service from the airport?

We do not offer free shuttle from the airport.

What are your cross streets?

We are located on Birch Rd. & Riomar St.

Do you have onsite parking?

Valet parking is available for $47+ tax overnight with unlimited in/out privileges

Do you offer free shuttle service to the beach?

Yes, for registered guests of the hotel.

Concierge

I want flowers, chocolates, champagne, gifts sent to the room. How do I do this?

Please call the Hotel and we will be happy to assist.  954-908-7301

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